No - we provide a fully managed, turnkey experience. From collection and transport to the recipient location, rehearsal, delivery, setup, and crew coordination, everything is handled by our team to ensure a seamless and unforgettable reveal.

You can emerge from the Big Box with your own gift, such as jewellery or an engagement ring. We also offer a personalised cake add-on, presented in a bespoke clear display box for maximum impact on reveal.

The participant is typically inside the box for just a few minutes before the reveal. We keep this short, controlled, and fully guided to ensure comfort and a confident, smooth moment. Inside, the participant is positioned in a compact, stable seated posture in preparation for the reveal, with clear guidance from our team throughout. The box includes a soft ambient flow lighting and airflow to ensure comfort throughout the experience. We also maintain communication via a discreet headset right up to the moment of reveal, so everything feels calm, controlled, and well-coordinated.

A member of the Big Box team will contact you within 24 hours to discuss your plans, confirm logistics, and design your perfect reveal before finalising your booking.

We operate across the UK mainland. If you're unsure about your location, simply submit your request and we’ll confirm everything during your consultation call.

Yes. From your initial consultation through to the day itself, we handle every detail and guide you step-by-step to ensure a smooth and confident reveal.

Yes - you’re free to wear anything appropriate for the occasion. We simply ask that it is comfortable and allows for safe movement during the experience.

We carefully design every reveal using a combination of rehearsal, timing, and professional staging. This includes coordinated crew delivery, controlled setup, and a fully integrated system of sound, lighting, and communication - ensuring the moment feels natural, surprising, and impactful.

Yes. Your booking includes 1 hour of post-reveal use, perfect for photos, reactions, and celebrations. Additional time can be added at £50 per hour.

Your audio can be integrated into the reveal sequence before the music begins. Many clients use this creatively - for example, a voice message that builds emotion or misdirection before the moment you appear.

The experience is designed for most adults with average build and mobility. Because the participant is positioned in a compact, enclosed setting for a short, controlled period, it may not be suitable for those who are uncomfortable in confined spaces. The experience also includes lighting effects, so we recommend checking suitability in cases such as light sensitivity. If you’re unsure, we’ll quickly confirm suitability during your consultation and guide you accordingly to ensure a safe and enjoyable experience.

Most reveals take place at the recipient's home, typically in a lounge, hallway, or similar indoor space where we can create the best experience. We'll assess the space on arrival and position everything carefully to ensure a smooth and impactful reveal. In some cases, outdoor setups such as gardens can also be arranged, particularly for evening or sunset bookings. For access, ground floor properties or locations with lift access work best. If you're ensure, we'll confirm everything during your consulation and guide you accordingly.

Yes - while many clients choose to be the surprise themselves, you can also arrange for someone else to take part. We’ll coordinate everything to ensure it runs smoothly.